FULFILLMENT POLICY

WE ARE DEDICATED TO PROVIDING HIGH-QUALITY DIGITAL GOODS TO OUR
CUSTOMERS. THIS FULFILLMENT POLICY OUTLINES THE TERMS AND CONDITIONS
REGARDING THE DELIVERY AND ACCESS TO OUR DIGITAL PRODUCTS. BY
PURCHASING FROM US, YOU AGREE TO THE TERMS OUTLINED IN THIS POLICY.

EFFECTIVE DATE: 25-Oct- 2024
 

Order Processing
Immediate Access: Upon successful payment, you will receive an email, or you will be
redirected to a confirmation page containing the download link, files, or access
credentials for your purchased digital goods. This email is typically sent within minutes
of your purchase. If you do not receive this email, please check your spam or junk folder
before contacting our support team.
Email Accuracy: Ensure that the email address you provide during the purchase process
is accurate and current. We are not responsible for any delays or non-receipt of access
details due to incorrect email addresses provided by the customer.

Digital Goods Delivery
Download Links: Download links for digital goods (such as eBooks, software, or
multimedia files) will be included in the order confirmation email. These links may be
time-limited and may expire after 365 days. If you experience any issues with your
download link, please contact our support team for assistance.
File Formats: Our digital goods are available in standard formats (e.g., EPUB, PDF, MP4,
MP3). It is the customer's responsibility to ensure that they have the necessary software
and hardware to access and use these files.

Refunds and Cancellations

Refund Policy: Please refer to our refund policy for more details.

Customer Support
Contact Us: For any questions or issues related to your order, please contact our
customer support team at reachus@storyshyft.com. Our support team aims to respond
within 1 business day.
Technical Assistance: For technical difficulties related to accessing or using our digital
goods, please contact our support team for further assistance.

Updates to This Policy
Policy Changes: We reserve the right to update or modify this Fulfillment Policy at any
time. Any changes will be posted on our website with the updated effective date. It is
your responsibility to review this policy periodically to stay informed of any updates.

Governing Law
Jurisdiction: This Fulfillment Policy shall be governed in accordance with the laws of
Barbados.